Privacy Policy
Last updated: June 2026
Filler Supplies (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you visit our website or place an order, how we use it, who we share it with, and the choices you have.
1. Information we collect
- Name, shipping address, billing address, email, phone
- Professional credentials where required for verification
- Order history and product preferences
- Payment information (processed by our payment provider — we never store full card data)
- Device, browser and IP information via cookies and analytics
2. How we use your information
- To process, package and ship your order
- To verify professional credentials where applicable
- To respond to support requests
- To send order updates, tracking and (if you opt in) marketing
- To detect fraud, prevent abuse and improve the site
3. Sharing
We do not sell your personal information. We share data only with the providers needed to operate: payment processor, shipping carriers, email provider, analytics tools. Each is bound by confidentiality and data-protection terms. We may also disclose information if required by law.
4. How we protect your data
All traffic to our site is encrypted via TLS. Personal data is stored on access-controlled servers with audit logging and at-rest encryption. Payment data is tokenised — we never see your full card number.
5. Cookies
We use essential cookies (cart, login session), analytics cookies (anonymised usage), and optional marketing cookies. You can disable non-essential cookies via the cookie banner or your browser.
6. Your rights
You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to legal record-keeping obligations). Email sales@fillersupplies.st and we will respond within 30 days.
7. Retention
Account and order records are kept for 7 years to comply with tax and consumer protection law. Marketing data is kept until you unsubscribe. Anonymised analytics may be retained indefinitely.
8. Children
Our site is intended for adults and licensed professionals only. We do not knowingly collect information from minors.
9. Changes
We may update this policy from time to time. The “last updated” date above will reflect the latest revision. Material changes will be emailed to account holders.